Technical difficulties that can affect your GreenDot prepaid card can include a security breach in the system, a glitch in the software or a corruption of the database. Any technical issue that concerns mobile money payments is possible and will affect the smooth functioning of your prepaid card.
Why is my Green Dot Visa not working?
A transaction may be declined for several reasons—insufficient funds, mismatched address or unusual spending activity. Funds are set aside for transactions in process until the merchant is paid.
Why is my green dot card being declined when I have money?
Why was my card declined online if I have enough money in my account? The address you provided to the merchant might be different than the address on file for your card.
Why did my debit card declined?
Even if you have money in your account, your debit card can be declined for a number of reasons. The bank could have blocked the card for fraud prevention, the store may not accept your card type, the card could be damaged or have expired or you may have entered the wrong PIN.
How do I know if my Green Dot card is closed?
You can’t call if your account was closed. You must put in your account number and SS number and if your account is closed? They will tell you that and will not connect you to a live person.
Why is my Green Dot blocked?
As such, Green Dot regularly monitors all its accounts for unusual activity that indicates potential tax fraud. When such an indicator is triggered, the account is blocked until a Green Dot fraud specialist makes contact with the account holder to verify the legitimacy of the deposit.
How do I check my Green Dot balance online?
Visit the mobile browser.
Open your cell phone’s browser and visit m.greendot.com. This website can be accessed any time and anywhere you have mobile internet service. From this website, you can not only view your balance, but also see your transaction history, add money to your card, and locate the nearest free ATM.
How do I unblock my GreenDot card?
First, open the smartphone and dial this number 1-866-795-7597.
After that, one needs to login using the user id and password.
- Once logged in, go through the settings.
- After that, select the manage card option.
- You will now find the option to unblock a prepaid card.
- Just click on it. That’s it.
Can I use Green Dot card without registering?
You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted.
How long does it take for money to show up on green dot?
Money available on your card typically within ten minutes.
How do I know if my debit card is blocked?
How to know if your ATM card is blocked? When your card is blocked, you cannot make online payments as it will get declined. Also, the card will not be read by the card reader at the ATM or it will not accept the PIN or decline the transaction again.
Why has visa blocked my card?
Your card may be declined for a number of reasons: the card has expired; you are over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company,or other business placed a block (or hold) on your card for the estimated total of your bill.
Why is card blocked?
Normally debit cards can be blocked if there is fraud on the account so the fraudster can’t do any more damage to your account. However, there can be times where your card gets blocked because the store you went to has had a high volume of fraudulent charges made at the specific location.
Can I reopen a closed Green Dot account?
You can reactivate an old Green Dot card with the same card information. However, the card has a monthly fee, and if the balance drops below $0 Green Dot can cancel the account without notice. To get an updated status of your account you should contact Green Dot directly at (866) 795-7597.
How do I contact Green Dot?
Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.
Why can’t I log into my Green Dot account?
Green Dot. Let’s recover your information, so that we can reset your login details. Your log in recovery options may be limited if you do not have a personalized card with your name on it. … If you’re having difficulty logging in, please call (866) 795-7597 to talk to an agent.